Privacy Policy

Effective Date: {06-02-2024}

At ALBIO INDIA, we deeply value your privacy. We are committed to respecting your contact preferences and safeguarding your personal information. This Privacy Policy outlines the details of the information we collect, how it is utilized, and with whom it may be shared. This Privacy Policy is applicable to all services and products provided by https://albiokart.com.

We kindly request that you thoroughly review this Privacy Policy and our Terms of Use before using our website, tools, or services, and before engaging in any transactions with us. By accessing and utilizing any of our services, you acknowledge your consent to the practices outlined in this Privacy Policy and agree to be bound by our Terms of Use.

1. Who We Are:

• Website URL: https://albiokart.com
• Organization Name: ALBIO INDIA
• E-mail id: info@albiokart.com

2. What Personal Data We Collect and Why We Collect It:

“We do not sell your Personal Information to any third party for any purpose. Your personal data is retained in our business records for the duration of your customer relationship with us, or until it is no longer necessary for legitimate business, tax, or legal reasons.”

At ALBIO INDIA, we collect the following types of personal data and use them for the specified purposes:

• Personal Data: We may collect your name, email address, and personal account preferences when you interact with our site. This information is collected to provide a personalized and
  convenient user experience.
• Transactional Data: When you make a purchase on our website (offline), we collect transactional data, such as purchase information. This data is used to process your orders, track offline transactions, and provide customer service.
• Technical Data: We collect technical data, such as information about cookies, to improve website functionality and analyze user interactions. Please refer to our Cookie Policy for more
  details on cookies.

We do not collect sensitive personal data concerning health or other sensitive information.

3. Comments:

When you leave a comment on our website, we collect the following data by default:

• Your name
• Your email address
• Your website URL (optional)

This data is collected for user engagement and interaction purposes.

4. Media:

Any media files you upload to our website may be publicly accessible. Please exercise caution when uploading content.

5. Contact Forms:

If you use a contact form on our website, we may collect the following personal data:

• Name
• Email address
• Message content

We retain contact form submissions for a specified period for customer service purposes but do not use this information for marketing purposes.

6. Embedded Content from Other Websites:

Articles and content on our website may include embedded content (e.g., videos, images, articles, etc.) from other websites.

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. E-Commerce (Offline Purchases):

• If you make purchases from us offline, your transactional data is collected to process your orders, track offline transactions, and provide customer service.
• You have to provide complete address with pin-code.
• All orders will be accepted for delivery in India states where easily courier service can provide delivery services.
  In the event of any deviation from our delivery partners, we will cooperate accordingly to ensure successful delivery.
• Please note that, in compliance with applicable laws and regulations, including instances such as curfew or restrictions imposed by the region or state, orders may be temporarily placed on hold or cancelled. We appreciate your understanding in such situations.
• For detailed information on our refund and return policy, please refer to our separate Refund and Return Policy page.
• We may store your purchase history for customer support and order tracking purposes.
• Payments are accepted via Google Pay or Direct Bank Transfer. Orders will be processed only once we receive payment confirmation, which may require customers to provide a screenshot via
  WhatsApp Business +91 – 8588834003 and e-mail info@albiokart.com 
• In cases where payment issues arise, customers
  may be requested to share their account statement for cross-verification.

8.Information Usage and Privacy:

At ALBIO INDIA, we are committed to safeguarding your privacy and ensuring the security of your personal information. We collect both personally identifiable information and certain non-personally-identifiable information to enhance the quality and design of our website and to develop new features, functionality, and services. We achieve this by storing, tracking, and analyzing user preferences and trends, including but not limited to anonymous user usage data, cookies, IP addresses, browser types, and clickstream data.

When you post a comment or message on our website, please be aware that your ALBIO INDIA ID or username, under which you are posting, is visible to other users. It’s important to exercise caution and discretion when sharing personal information online, especially if it is accessible to the public, as you may receive unsolicited messages from other parties.

Rest assured that ALBIO INDIA has a strict policy of not renting or selling your personal information to any third parties. Your privacy and data security are of utmost importance to us, and we are committed to maintaining the confidentiality of your information.

9. User Account Information:

• Users can create accounts on our website for various purposes. We handle account creation and management according to best practices, ensuring the security and confidentiality of user data.
• Account passwords are securely hashed and stored. Users are encouraged to use strong and unique passwords.

10. Data Breach Response:

• We have established procedures to respond to potential or actual data breaches promptly and effectively.
• In the event of a data breach, we follow a documented incident response plan, which includes reporting mechanisms to relevant authorities if required by law.
• Steps are taken to mitigate the impact of data breaches, including notifying affected users promptly and implementing measures to prevent further breaches.

11. International Users:

• We welcome users from different countries. We acknowledge that privacy laws and regulations may vary by jurisdiction.
• Our privacy practices are designed to comply with the laws and regulations of various jurisdictions, including those of the European Union (EU), as applicable.

12. Applicable Laws and Regulations:

• India: We are governed by the Information Technology Act, 2000, and other relevant Indian laws and regulations related to data protection and privacy.
• International Laws and Regulations: If you visit our website from the European Union (EU) or if you are an EU resident, please be aware that we also consider and comply with the General Data Protection Regulation (GDPR) as it relates to the processing of personal data.

13. Who We Share Your Data With:

We do not share personal data with third parties by default. If we ever share data, we will disclose it here and provide links to the privacy policies of the third-party providers.

14. How Long We Retain Your Data:

We retain personal data collected or processed by our website according to the following schedule:

• Contact form entries: one months.
• Analytics records: one months.
• Customer purchase records: one months.

15. Your Rights Over Your Data:

You have the following rights over your data:

• Access: You can request access to your personal data.
• Rectification: You can request corrections to inaccurate data.
• Erasure: You can request the deletion of your data.
• Restriction: You can request restrictions on the processing of your data.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Object: You can object to the processing of your data.

Please contact us at [Insert Contact Email Address] for any data-related requests.

16. Where Your Data Is Sent:

We ensure that any transfers of site data outside the European Union meet European data protection standards. Our data safeguards may include Privacy Shield, model clauses in contracts, or binding corporate rules.

17. Blogging:

• User comments on our blog posts are collected for user engagement and interaction purposes.
• If you submit user-generated content, such as guest blog posts, we collect and moderate this content according to our submission guidelines.

18. Consultancy Services:

• When you use our consultancy services, we collect personal data you provide during consultations for the purpose of providing advice and solutions.
• We ensure the confidentiality and privacy of all consultancy interactions.
• Data shared during consultancy sessions is protected and kept confidential.

19. Cookies:

Please refer to our Cookie Policy for detailed information about the cookies we use and their purposes.

20. Contact Information:

For privacy-specific concerns or inquiries, please contact us at {info@albiokart.com}.

21. Additional Information:

For additional information regarding how we protect your data, data breach procedures, third-party data, automated decision-making, and industry regulatory disclosures, please contact us at {info@albiokart.com}.

Please note that this Privacy Policy is subject to change within the confines of Indian regulations and without prior notice.